Frequently Asked Questions
Q Do I need to create an account to place an order? Q How do I create an account? Q I have forgotten my password! What should I do Q How do I shop in Jaspercare?
Q I have provided a wrong address! What should I do? Q Can you ship to more than one address in a single order? Q What are the delivery charges for orders from Jaspercare.com? Q What is Ta Q Bin?
Q How will I know if my order has been placed? Q How will I know if my order has been accepted and processed? Q I chose bank transfer as a payment method but why was my order cancelled? Q I have some additional remarks for you to take note for the order. How do I let the support staff know?
Q I chose bank transfer as a payment method but why was my order cancelled? Q What is PayPal? Q Which payment methods are accepted in Jaspercare.com? Q Do I need a PayPal account to make payment?
Q Can I ask for a refund or return after making an order? Q In which cases, a return or refund is allowed?